How do I submit a new Judgment Search Request?

• All Judgment requests can be submitted using the Request a New Judgment Search form on the Judgment Request Web site 24 hours a day and 7 days a week.
• If you are unable to submit your order through the Judgment Request Web site, you can e-mail your order requests to mdorders@propertyinsight.biz. E-mailed orders may take longer to process.

How do I submit a change to an existing order?

Changes to existing orders can be submitted using the Request a Change to an Existing Order form on the Judgment Request Web site 24 hours a day and 7 days a week.

What should I do if I haven’t received my completed order?

• Completed orders will be sent from orderpointservice@propertyinsight.biz. Please search your inbox and spam folders for your completed orders.
• If you are unable to locate your completed order, please e-mail your order information to mdorders@propertyinsight.biz so we can research and resend your order.

How do I cancel a submitted order?

• Orders cannot be canceled once completed.
• If you would like to cancel an order before it is completed, please e-mail mdorders@propertyinsight.biz. We will review and determine if a cancellation is possible.

How do I cancel a duplicate order?

If an order was inadvertently submitted more than once, e-mail mdorders@propertyinsight.biz so that they can review and cancel the duplicate order.

What is the expected turnaround time for my Judgment requests?

We attempt 2-hour turnarounds on all requests received Monday thru Friday from 8:00 AM ET to 3:00 PM ET (excluding holidays). High order volume may impact turnaround times.

How does the Judgment Search work?

• The judgment search attempts to account for reasonable phonetic variations; however, it does not account for names that are misspelled in the official records.
• The system supports:
  • “Starts with” searches by looking for related names that start with the searched names (e.g. searching “Sun America” will return all names that start with “Sun America”).
  • Phonetic matching to look for names that sound the same as the sought name (e.g. “Carl and Karl” or “Thompson and Thomson”) to return additional reasonable matches.

What are the search options available for my Judgment Report?

• Traditional provides a wider net for name variations. This selection yields more potential name matches and allows the examiner to determine which names require more research.
• Strict provides a closer name match than our traditional search. This option is often used for common names that yield large results sets.
• Exact Match only provides the results for the exact name requested. For:
  • Last Name, the results will be limited to the last name of the individual requested.
  • First and Last Name, the results will be limited to the exact first and last name requested. No close matches or potential matches will be included, such as those with no first name or only an initial provided as the first name.
  • Business Name, the results will be limited to business names that match the requested search exactly. This is an option for businesses with common words in the name (e.g. Baltimore).

How long after the original order can an update be requested?

Customers have 90 days from the original order to request order updates at no additional expense. After the 90 days, one must Request a New Judgment Search .

What is a Judgment Update?

How do I submit a Judgment Update?

• All Judgment updates can be submitted using the Request an Update to an Existing Order form on the Judgment Request Web site 24 hours a day and 7 days a week.
• If you are unable to submit your order through the Judgment Request Web site, you can e-mail your order requests to mdorders@propertyinsight.biz. E-mailed orders may take longer to process.